Safety & Quality

Purity isn’t a claim — it’s a system

At Pure Haven Global, safety and quality are not marketing statements — they are the foundation of how we source, verify, handle, store and deliver every product.
Every batch we supply follows a multi-layer quality framework designed to meet or exceed Australian food safety, hygiene, documentation and traceability standards.
Whether supplied through importers, distributors and wholesalers or delivered to retailers, foodservice operators, manufacturers or households — our products are clean, safe, tested, traceable and professionally handled from origin to delivery.

Our Uncompromising Quality Promise

We commit to seven non-negotiable standards:

  • 100% Authentic — Verified origin and purity
  • Food Safe — Tested and documented
  • Pure & Clean – No fillers, no adulteration
  • Fresh & Potent — Aroma, colour and performance preserved
  • Certified & Documented — Compliance-ready supply
  • Traceable — Batch ID and origin records
  • Guaranteed — If it’s not right, we make it right

Purity is our promise. Documentation is our proof. Trust is the result.

The Pure Haven Global Quality system(5 Layers)

We partner only with trusted, verified, compliant producers.

Layer 1 —
Farm-Level & Supplier Verification

We verify:

  • Farming and harvesting practices
  • Soil, water and pesticide management
  • Clean handling procedures
  • Ethical and safe working environments
  • Certifications (FSSAI, HACCP, ISO, GMP)
  • Supplier history and audit readiness

Only pre-approved suppliers enter our sourcing network.

Layer 2 —
Cleaning, Sorting & Pre-Processing

Every raw material undergoes controlled pre-processing:

  • Dust and stone removal
  • Metal detection
  • Sieving and grading
  • Hand sorting
  • Foreign matter elimination
  • Visual colour and aroma checks

This ensures products are clean, safe and uniform before further processing.

Layer 3 —
Hygienic Processing & Grinding

Processing takes place in controlled, food-safe facilities:

  • Clean room environments
  • Temperature and humidity control
  • Stainless-steel machinery
  • Zero cross-contamination rules
  • Strict sanitation cycles
  • Moisture control to prevent microbial growth

Consistent aroma, colour, texture and purity.

Layer 4 —
Laboratory Testing & Microbial Analysis

For every product:

  • Third-party testing
  • Microbial, safety and quality checks
  • Batch-level verification

Only fully compliant batches are approved for supply.

Layer 5 —
Advanced Packaging Integrity

Packaging standards designed to protect freshness and safety:

  • Multi-layer laminated pouches
  • Heat-sealed edges
  • Oxygen and moisture barrier films
  • Tamper-evident seals
  • Light-resistant materials
  • Food-grade woven bags (bulk)
  • Secure pallet wrapping for containers

Freshness is protected from origin → Australia → customer.

Import Storage & Packaging Safety (Australia)

Once products reach Australia, we follow strict local handling protocols to protect quality through distribution.

Storage Standards

  • Food-grade warehouses
  • FIFO stock rotation
  • Temperature and humidity control
  • Batch tagging and tracking

Handling Procedures

  • Sealed cartons only
  • Dedicated food-handling zones
  • No cross-contamination areas
  • Regular hygiene audits
  • Trained handling staff

Dispatch Standards

  • Clean packing and compliant labelling
  • Secure cartons
  • Tamper-resistant packaging
  • Tracking reference for every shipment

We meet the expectations of supermarkets, wholesalers, distributors and manufacturers.

Certifications & Compliance Ecosystem

Pure Haven Global aligns with:

International Standards

  • FSSAI
  • HACCP
  • ISO 22000 (Food Safety Management)
  • ISO 9001 (Quality Management)
  • GMP (Good Manufacturing Practices)

Australian Standards

  • FSANZ compliance
  • DAFF Biosecurity
  • Australian Food Safety Codes
  • Australian Packaging Standards
  • GST-compliant invoicing
  • Import authority approvals

This makes us a trusted commercial supplier across food, grocery and foodservice sectors.

Food Safety Protocols (Australia)

Our protocols ensure safe, compliant products for every user.

  • Regular facility inspections
  • Shipment-level documentation
  • Contamination prevention systems
  • Staff food-safety training
  • Full traceability and recall readiness
  • Secure, hygienic packaging
  • Compliance with all applicable regulations

We maintain 100% safety from import to delivery.

100% Satisfaction & Quality Guarantee

If any Pure Haven Global product fails to meet our defined specifications, we will:

  • Investigate the issue
  • Review documentation and test records
  • Replace the affected product at no cost (valid claims only)

We don’t sell guesswork — we supply verified, documented quality.